Privacy Policy

Our Commitment to Your Privacy

Triple J Auto Investment LLC (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal information of every individual who visits our website, communicates with us via SMS, or engages with our services. This Privacy Policy describes the types of information we collect, how that information is used and protected, and the choices available to you regarding your data.

By accessing thetriplejauto.com, using our SMS messaging service, or otherwise providing information to us, you acknowledge and consent to the practices described herein.

Information We Collect

We may collect the following categories of personal information:

How We Use Your Information

Your personal information is used for the following purposes:

• To process vehicle purchases and rental arrangements
• To send payment reminders, account updates, and transactional notifications via SMS
• To respond to your inquiries, whether submitted through our website, by phone, or by text message
• To improve the quality and functionality of our website and services
• To comply with applicable federal, state, and local laws and regulations
• To protect against fraud and unauthorized transactions

SMS Messaging

When you provide your telephone number and consent to receive messages from us, you may receive SMS communications including but not limited to:

• Payment reminders and due date notifications
• Account status updates and confirmations
• Responses to your inbound text messages
• Service-related announcements

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message received from us. Upon receipt of your opt-out request, we will confirm your unsubscription and cease all non-essential SMS communications. You may text HELP for assistance at any time.

Our SMS services are provided via Telnyx. Your carrier’s standard messaging rates may apply. We do not charge separately for SMS messages.

AI-Assisted Communications

Certain SMS responses may be generated or assisted by artificial intelligence technology. These AI-assisted replies are designed to provide you with timely, helpful information regarding your account. All AI-generated communications are reviewed and governed by our internal policies to ensure accuracy and appropriateness. We will never fabricate account details, payment amounts, or due dates in any communication.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist with SMS delivery, payment processing, website hosting, and data analytics, solely to the extent necessary for them to perform services on our behalf
• Legal Compliance: When disclosure is required by law, regulation, court order, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to applicable confidentiality requirements
• Protection of Rights: When necessary to protect our rights, safety, or property, or that of our customers or the public

Data Security

We employ industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls limiting personnel who may view personal data.

While we strive to protect your personal information, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security but are committed to implementing reasonable and appropriate safeguards.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Payment records and transaction histories may be retained as required by applicable tax and financial regulations.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out of SMS: Reply STOP to any message to unsubscribe from text communications

To exercise any of these rights, please contact us at (281) 253-3602 or visit us at 8774 Almeda Genoa Rd, Houston, TX 77075.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take prompt steps to delete such information from our records.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted to this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: